Frequently asked questions

HealthPhil is a web-based community health operations platform for Philippine local health organizations. Its modules include patient records, visit logs, referrals, medicine inventory, immunization tracking, and reports.

HealthPhil is designed for authorized community health workers, supervisors, and organization staff who coordinate local health services. The modules available to a person depend on the organization's account and assigned access.

Contact the HealthPhil team to discuss onboarding, account setup, data migration, and trial availability for your organization.

The app shell is cached as a Progressive Web App. After signing in and opening a barangay while online, the app can use a minimal cached patient roster and queue patient registration or edits, visit capture, immunization recording, and referral capture in the current supported forms. Reports, uploads, medicine dispensing, inventory changes, unvisited barangays, and full record history still require internet.

Queued patient, visit, immunization, and referral creates and supported patient edits synchronize when the app is open and reconnects, receives focus, or resumes in the foreground. Background synchronization is not guaranteed. The server rechecks the signed-in user's current permissions. Duplicate retries use stable operation IDs; edits are held for review if the server record changed.

HealthPhil can be added to the home screen or installed where the browser and operating system support it. Some browsers provide an in-page Install confirmation; on iPhone, iPad, and other unsupported browsers, follow the device's browser menu or Share-sheet instructions.

The current membership model assigns a user one role and an optional barangay scope per organization. Database policies are intended to enforce the organization and barangay boundary. A user who needs different roles or access in several barangays within the same organization needs an administrator to confirm the supported setup before rollout; that multi-assignment model is not currently represented by a single membership row.

The current schema has one membership row per user and organization, with one role and one optional barangay assignment. It does not represent multiple simultaneous role-and-barangay assignments for the same user within one organization.

The application includes patient registry exports and reporting workflows. The exact report formats and modules available depend on the organization's configuration and enabled features.

HealthPhil uses IndexedDB through Dexie for a minimal, barangay-scoped patient roster and encrypted queued changes. The queue is bound to the signed-in user and organization and has a 30-day recovery window. Do not clear browser storage while changes are pending. Reconnect the app, resolve conflicts or expired items, and protect the device with its screen lock.

For privacy, data handling, or account support questions, contact the HealthPhil team through the Contact page and include your organization name. Do not send patient health details through a general support message.